- Your OZONO OZAg+ Aqueous Ozone Laundry System is warranted to be free of any defects in material and workmanship at the point of shipment.
- This warranty covers normal household usage for a period of ONE (1) year from the date of purchase.
- Please keep the original receipt as proof of purchase.
- If the device is found to be defective during the warranty period due to a manufacturer’s defect, necessary repair(s) will be provided free of charge. However, if the damage is due to the user’s negligence, misuse or because of a natural disaster, we reserve the right to impose a repair / replacement fee, even during the warranty period.
- The warranty is deemed void in the following situations, and repair / replacement cost(s) shall be borne by the customer:
For more info, please contact OZONO Pte Ltd at firstname.lastname@example.org or via the contact us form on our website.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to 3 Senang Crescent S416577, Singapore.
To return your product, you should mail your product to 3 Senang Crescent S416577, Singapore.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.